Cisco IPCC & Reporting One of our prime focus area is Cisco IPCC Reporting and Dashboard development. With our knowledge on Cisco IVR products and IPCC architecture, we can provide our clients with customized reports and dashboards based on the IPCC Platform. We have exposure to Cisco IP IVR Scripting and Maintenance.
With our knowledge of ICM and IPCC Express, we can create any custom reports for your requirements. We have developed custom adapters for CRM applications to interface with ICM and extract data on realtime basis from ICM.
Our partners have more than 10+ installation experience in ICM and can provide you with the best of the solution at a very effective cost in deploying your IPCC and also help in maintaining your infrastructure. We can also provide you with Remote Network Management services and also onsite maintenance service.
We can provide you with resources on a short term basis and also for long term projects, with an average of 3+ years of hardcore project implementation experience.